30
min read time
May 23, 2024

Podcast Episode: Trending Product Categories for Live Shopping

Our CEO, Christian Degn Vester and our CMO, Corey Morris, were recently interviewed by Dawn Chubai, a former TV home shopping host, award-winning broadcaster, and the principal of Live Selling School. In this episode, they delved into the depths of the many benefits of Live Shopping for retail businesses, how it works, popular product categories and more. Enjoy!

Podcast Episode: Trending Product Categories for Live Shopping
Table of Contents

Our CEO, Christian Degn Vester and our CMO, Corey Morris, were recently interviewed by Dawn Chubai, a former TV home shopping host, award-winning broadcaster, and the principal of Live Selling School. In this episode, they delved into the depths of the many benefits of Live Shopping for retail businesses, how it works, popular product categories and more. Enjoy!

The Rise of Live Shopping

Live Shopping, a rapidly growing segment of e-commerce, combines the engaging nature of live video with the convenience of online shopping. This approach allows consumers to interact with hosts in real-time, ask questions, and make purchases directly from the livestream. The result is a highly interactive and personalized shopping experience that significantly boosts conversion rates compared to traditional e-commerce.

Insights from Industry Experts

Sprii is a software company that enables shoppable livestreams across various social media platforms and websites. The discussion highlighted the unique advantages of their technology and the impressive conversion rates it achieves.

Understanding Sprii's Technology

Sprii's platform stands out by enabling multistreaming to several Instagram and Facebook pages simultaneously, as well as integration with websites and apps. This wide-reaching capability ensures that brands can connect with their audience wherever they are most active, thereby increasing visibility and engagement.

Corey Morris explained that the real-time interaction during live streams leads to higher conversion rates, sometimes reaching up to 60%. This is a significant increase compared to traditional e-commerce conversion rates, which average around 2.5%. Moreover, Sprii's system simplifies the purchasing process, reducing friction points and enhancing the overall user experience.

The Genesis of Sprii

Christian Vester shared the origin story of Sprii, which began during the COVID-19 pandemic. His parents' brick-and-mortar fashion store faced challenges due to lockdowns, prompting his sister, who had experienced the success of Live Shopping in China, to suggest live streaming their products on Facebook. The response was overwhelmingly positive, leading to the creation of a more sophisticated solution to handle the increased demand and streamline the purchasing process.

The Impact of Live Shopping

Live Shopping is not only a solution for reaching customers during times of restricted physical movement but also a powerful tool for creating engaging and dynamic shopping experiences. This approach humanizes brands, allowing consumers to connect with hosts who can demonstrate products, provide detailed information, and answer questions in real-time.

Popular Product Categories in Live Shopping

Fashion, beauty, home goods, fitness, and kitchen products are some of the most popular categories in Live Shopping. Additionally, hobbies such as pet products, fishing, and hunting, as well as gourmet food and baby products, have also seen significant success. This diverse range of categories showcases the versatility and broad appeal of Live Shopping.

The Role of Hosts in Live Shopping

The success of a livestream largely depends on the host's ability to engage and inform the audience. Companies may choose charismatic founders, knowledgeable employees, or trained hosts to lead their live streams. Authenticity and the ability to connect with viewers are crucial traits for effective hosts.

Overcoming Challenges and Embracing the Future

Despite the clear benefits, some businesses are hesitant to dive into Live Shopping due to uncertainties about the technology and its integration into their existing operations. Corey Morris highlighted that many companies are on the sidelines, trying to understand the landscape before committing. However, as more businesses experiment with Live Shopping and realize its potential, the adoption rate is expected to grow.

Conclusion

Live Shopping represents a significant evolution in the way consumers interact with brands and make purchases online. By combining the personalized experience of in-store shopping with the convenience of E-commerce, Live Shopping offers a compelling solution for businesses looking to enhance their customer engagement and boost sales. As the technology continues to evolve and more companies embrace this approach, the future of Live Shopping looks incredibly promising.

Discover how Live Shopping

can 20X your conversions

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The #1 Live Shopping master class is here
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Crush Black Friday with Live Shopping
Win the retail rush with this playbook packed with Live Shopping strategies
Whoa, Live shopping crushes E-commerce
Learn how they compareand discover the 12 key industry benchmarks.
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Sprii in Action

During a Live Shopping event, Sprii automatically replies to comments, creates orders for your customers, sends them a link to their basket, and handles payment and shipping.

5. Create hype & excitement during your events

The beauty of Live Shopping is that it can be used in so many ways. This is particularly valuable during Black Friday and Cyber Monday when businesses are looking to engage their viewers in as many ways as possible.

Here are 3 ways to create hype and get customers excited about your Black Friday events so you can achieve your revenue goals.

5. Create hype & excitement during your events

During Black Friday and Cyber Monday, potential customers often experience an intense pressure to participate in the shopping frenzy, driven by the fear that they will miss out on the best deals and discounts if they don't join in.

Live Shopping enables viewers to make purchases instantly while watching the stream, which can be especially effective during Black Friday and Cyber Monday when time-limited deals are available. This instant purchasing capability can drive sales during Live Shopping events.

With Live Shopping, consumers get the personal assistance of an in-store shopping experience and the convenience of being able to shop from the comfort of their own sofa or favorite coffee shop.

Viewers can get information from the retailer in real-time by asking questions directly in the Live Shopping event.

During a live show, viewers can ask questions and get answers in real-time. Even better, they can interact with each other and share their experiences with your products.

AspectTraditional E-Commerce JourneyLive Shopping Journey
Marketing ApproachHigh ad spend and several channels to attract shoppers to webshopLeveraging existing social media followers
NavigationRequires navigating through a static webshop to find products.Requires nothing more than watching a live video to discover new products.
Product PresentationProducts are presented through static images. Products are presented in a live video by engaging hosts.
Customer ExperienceFeels like a business transaction.Feels like a personal connection.
Engagement and InteractionLimited to static product descriptions, images, and occasional customer reviewsOffers real-time interaction between hosts and viewers, allowing for immediate Q&A, live demonstrations, and personalized recommendations
Customer ExperienceCustomers independently navigate the webshop and make purchase decisions without help.Customers are guided through products, receive helpful information, and can ask questions as well as see what others are writing and asking.
Conversion RatesRelies on well-designed websites and optimized marketing funnels to convert visitors into buyers.Often achieves higher conversion rates due to the sense of urgency and interactive nature of live events.
Customer Acquisition Cost (CAC)Higher CAC due to extensive marketing efforts across various channels.Typically lower CAC by leveraging social media followings and organic engagement during live events.
Return RatesHigher return rates due to customers not fully understanding the product before purchase.Lower return rates as live demonstrations provide a clearer understanding of the product, leading to more informed purchasing decisions.
Time to sellCan range from hours to weeks or even months. Often much quicker, ranging from minutes to hours.
Metric Traditional E-Commerce Live Shopping²
 Avg. Conversion Rate 2.5%³  Up to 60% (Sprii Data)
 Avg. View Time 54 seconds⁴ 20+ minutes (Sprii Data)
 Avg. Checkout Rate 45%⁵ 60% (Sprii Data)
 Avg. Return Rate 20-30%⁶ Under 10% (Sprii Data)
 Avg. Customer Acquisition Cost (CAC) +€50⁷ 0*
 Avg. Sales Cycle Hours, weeks, months Minutes