Better Shopping, Smarter Returns: Winning Customer Loyalty in 2025
Better Shopping, Smarter Returns: Winning Customer Loyalty in 2025

11 June | 14:00 CEST

Better Shopping, Smarter Returns

Winning Customer Loyalty in 2025

Slash return rates and boost loyalty with smarter shopping journeys and post-purchase strategy. ↩️📈

Better Shopping, Smarter Returns: Winning Customer Loyalty in 2025
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About this webinar

E-commerce brands are battling rising return rates—and it's costing more than just revenue. In this exclusive expert talk, we’ll explore how forward-thinking brands are turning the tide by improving the shopping experience before purchase and returns management after.

Join Corey Morris, CMO at Sprii, along with returns expert, Julia Söderqvist, Founder & CEO at Returbo.io as they break down practical strategies that drive conversion, reduce returns, and build long-term customer loyalty.

Who should attend

This session is tailored for e-commerce leaders, customer experience professionals, and retail managers who are responsible for driving customer satisfaction, optimizing return processes, and improving profitability.

What you'll learn

  • The Hidden Cost of Returns
    Understand why return rates are climbing and how they quietly erode your margins.
  • Boost Confidence Before the Buy
    Learn how Live Shopping gives customers the information and confidence they need to buy right the first time.
  • Smarter Returns, Happier Customers
    Discover how streamlined returns management can improve the post-purchase experience and save your team time and money.
  • Actionable Tips
    Get expert recommendations for reducing returns and increasing loyalty—both before and after the sale.
  • 2025 Trends to Watch
    Explore the latest shifts in shopper behavior and what they mean for the future of e-commerce.

Meet these industry voices

Corey Morris
Corey Morris
CMO at
 
Sprii
Julia Söderqvist
Julia Söderqvist
Founder & CEO
 
Returbo

Live Shopping is one of the most exciting new ways to engage customers, and Sprii is leading the way.

Thomas Moen
Founder of Moen & Co.
Thomas Moen

Sign up to the talk

11 June | 14:00 CEST

Discover how top brands are optimizing pre-purchase experiences and post-purchase returns to boost loyalty and protect their bottom line. ↩️📈

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