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Joined by 756 brands this month
ON DEMAND
Better Shopping, Smarter Returns
Slash return rates and boost customer loyalty with smarter shopping journeys and stronger post-purchase experiences.
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Trusted by 3000+ brands and retailers across Europe
Key insights
Inside the session
01
Why returns have become one of e-commerce’s biggest challenges
02
How Live Shopping helps customers make better buying decisions
03
Ways brands can reduce returns through product education and trust
04
How smarter return experiences can increase loyalty and retention
“Live Shopping helps customers make more informed purchasing decisions.”
Julia Söderqvist
Founder & CEO, Returbo
Key insights
What you'll learn
Explore these strategies, trends, and real-world examples
- Why return rates are rising in e-commerce
- Why product education builds buyer confidence
- How Live Shopping helps reduce returns
- How smarter returns increase customer loyalty
- Ways to improve the customer experience
- Why return data is valuable for growth
SPEAKERS
Meet the experts behind the talk
Explore these strategies, trends, and real-world examples
Julia Söderqvist
Julia Söderqvist founded Returbo to help e-commerce brands automate returns and drive more exchanges.
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Corey Morris
Corey Morris scaled Gaest.com before its Airbnb acquisition, then led go-to-market for Airbnb for Work.
Live Shopping is a vital part of our strategy, offering unparalleled opportunities
Hans Isgreen Sørensen
Head of E-commerce & CMO, NiceHair
Every time we go live we see a peak in our sales numbers!
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Mia Nygaard Nikolajsen
Digital Product Manager, Søstrene Grene
We broke all of our engagement records with Live Shopping and it showed in our sales.
Martin Vad Jespersen
Head of E-commerce, Ecooking
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