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4
min read time
September 5, 2024

Mix the perfect Black Week cocktail by combining live selling and influencer marketing

There are many strategies that work well for Black Friday. Using live selling and Black Friday in combination is definitely one of them! Read why right here.

Mix the perfect Black Week cocktail by combining live selling and influencer marketing
Table of Contents

The week leading up to Black Friday, also known as Black Week, puts increasing pressure on brands and retailers. Are you one of them? To keep up with the competition and attract as many customers as possible, you must act strategically and intentionally. Luckily, we are here to tell you about an explosive cocktail which will make you stand out from the masses and make your brand known. The ingredients for the cocktail? A combination of live selling and influencer marketing.

Expand your reach with influencer marketing

For the past few years, influencer marketing has become all the rage among ambitious brands and retailers. Although the marketing strategy is not a new one, it has certainly seen a revival in popularity. With the rise of social media, the number, fame and reach of influencers has grown exponentially – and so has the effect of influencer marketing.

In all simplicity, influencer marketing allows you to reap the benefits of prominent peoples’ reputation, reach and authority – of course with their permission and active assistance.

Since this marketing tool is an excellent resource for brands and retailers, why not invite influencers to host or co-host your live events on Black Friday, Cyber Monday, and the surrounding weeks? By combining live shopping and influencer marketing you will create more awareness of your brand or store in the weeks surrounding the national shopping days and ultimately improve your sales numbers.

In case you are venturing out on the influencer field for the very first time, there are a few questions you must ask yourself to ensure a successful campaign. Here are the five most important ones.

Pssst… Learn all about Black Friday and Cyber Monday in this blog post.

Five questions to ask before working with influencers

Influencer | ELISA.io

1. How big is your budget?

It’s necessary to define your budget from the beginning, as your budget will affect your distribution options and choice of influencer. If you are working on a tight budget, you may wish to contact an influencer directly rather than going through an agency. In addition, your budget determines whether to aim for a well-known celeb or an upcoming micro-influencer.

Also, don’t forget that there are several means of payment when it comes to influencers. As an alternative or substitute to money, you can provide a personal discount code or give away free products and services. Simply make sure to check with the rules and regulations for your country before suggesting alternative payment methods. Some countries are more strict than others when it comes to using discount codes and free products as payment.

2. What is your brand identity and how do you create value?

To put it differently, what does your brand stand for and what do you offer that sets you apart from your competitors? If you can’t answer these questions about yourself, how do you expect an influencer to do so? It’s vital to identify your brand identity and value in order for external influencers to pass on the message to their followers.

3. Who is your target audience?

Consider everything from age and gender to hobbies and habits. Once you have identified the wants and needs of your typical customer, you will be able to determine which type of influencer will have the greatest impact on your target group. It goes without saying that you should search for an influencer whose audience is aligned with your target group.

4. Which social media platform(s) should you use?

Facebook, Instagram, Twitter, LinkedIn, TikTok, Snapchat, YouTube, Twitch… the list goes on. Consider which social media platforms are the most optimal for your influencer campaign. If you have no idea where to start, check out this simple, but useful chart from WordStream.

But why limit your campaign to one channel, when you can benefit from using several? When you host live shows with Sprii, you can automatically stream your show to multiple channels at once without increasing your workload. The results? More viewers, stronger brand awareness, and a larger customer base. All of which leads to an increase in sales and a boost in revenue.

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5. What is the main goal of your influencer campaign?

In other words, what are you hoping to gain from it – increased brand awareness, more traffic to your physical store or online store, a boost in sales, exposure of certain products, or maybe a larger follower base on social media?

There’s plenty of ways you can utilize the power of influencers. Choose some concrete goals and be as specific as you wish, as long as you are realistic and have your previously defined budget in mind.

Create a kick-ass live shopping strategy in collaboration with your influencer

Strategy | ELISA.io

Once you have dealt with the questions above, you are ready to reach out to your chosen influencer(s). Now it’s time to create a kick-ass live shopping strategy that will make you reach your goals this shopping season.

First, consider how your chosen influencer should promote your products or services on camera. Live selling is not limited to simply holding products in front of a camera for an hour and then turning the camera off. You can encourage the influencer to include competitions, product try-outs, Q&As, personal tips, and other creative types of content in their live events.

Next, consider how often the influencer should go live. Statistically, you will benefit the most from hosting multiple live events at regular intervals. The reason? Each time you go live, more people will learn about your brand or store. If your event is entertaining and informative, they will tune in again at your next live event and recommend your videos to their friends and family. With time, your audience can get huge.

Pssst… Read more about live streaming and Black Friday in this blog post.

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Sprii in Action

During a Live Shopping event, Sprii automatically replies to comments, creates orders for your customers, sends them a link to their basket, and handles payment and shipping.

5. Create hype & excitement during your events

The beauty of Live Shopping is that it can be used in so many ways. This is particularly valuable during Black Friday and Cyber Monday when businesses are looking to engage their viewers in as many ways as possible.

Here are 3 ways to create hype and get customers excited about your Black Friday events so you can achieve your revenue goals.

5. Create hype & excitement during your events

During Black Friday and Cyber Monday, potential customers often experience an intense pressure to participate in the shopping frenzy, driven by the fear that they will miss out on the best deals and discounts if they don't join in.

Live Shopping enables viewers to make purchases instantly while watching the stream, which can be especially effective during Black Friday and Cyber Monday when time-limited deals are available. This instant purchasing capability can drive sales during Live Shopping events.

With Live Shopping, consumers get the personal assistance of an in-store shopping experience and the convenience of being able to shop from the comfort of their own sofa or favorite coffee shop.

Viewers can get information from the retailer in real-time by asking questions directly in the Live Shopping event.

During a live show, viewers can ask questions and get answers in real-time. Even better, they can interact with each other and share their experiences with your products.

AspectTraditional E-Commerce JourneyLive Shopping Journey
Marketing ApproachHigh ad spend and several channels to attract shoppers to webshopLeveraging existing social media followers
NavigationRequires navigating through a static webshop to find products.Requires nothing more than watching a live video to discover new products.
Product PresentationProducts are presented through static images. Products are presented in a live video by engaging hosts.
Customer ExperienceFeels like a business transaction.Feels like a personal connection.
Engagement and InteractionLimited to static product descriptions, images, and occasional customer reviewsOffers real-time interaction between hosts and viewers, allowing for immediate Q&A, live demonstrations, and personalized recommendations
Customer ExperienceCustomers independently navigate the webshop and make purchase decisions without help.Customers are guided through products, receive helpful information, and can ask questions as well as see what others are writing and asking.
Conversion RatesRelies on well-designed websites and optimized marketing funnels to convert visitors into buyers.Often achieves higher conversion rates due to the sense of urgency and interactive nature of live events.
Customer Acquisition Cost (CAC)Higher CAC due to extensive marketing efforts across various channels.Typically lower CAC by leveraging social media followings and organic engagement during live events.
Return RatesHigher return rates due to customers not fully understanding the product before purchase.Lower return rates as live demonstrations provide a clearer understanding of the product, leading to more informed purchasing decisions.
Time to sellCan range from hours to weeks or even months. Often much quicker, ranging from minutes to hours.
Metric Traditional E-Commerce Live Shopping²
 Avg. Conversion Rate 2.5%³  Up to 60% (Sprii Data)
 Avg. View Time 54 seconds⁴ 20+ minutes (Sprii Data)
 Avg. Checkout Rate 45%⁵ 60% (Sprii Data)
 Avg. Return Rate 20-30%⁶ Under 10% (Sprii Data)
 Avg. Customer Acquisition Cost (CAC) +€50⁷ 0*
 Avg. Sales Cycle Hours, weeks, months Minutes