NEWS
3
min read time
November 17, 2023

Live shopping pioneer joins Sprii

Krister Karjalainen joins Sprii to enhance live shopping experiences in retail.

Live shopping pioneer joins Sprii
Table of Contents

Former E-commerce Director for Samsung, Krister Karjalainen, who helped spearhead live shopping in the Swedish retail sector, has joined leading Scandinavian live shopping-technology company, Sprii. He’s joining, because Sprii adds shopping to livestreaming, achieves measurable results, and is Live shopping 2.0, he says.

The Danish live shopping technology company, Sprii, has quickly become the market leader with growth across Scandinavia. As part of that journey, the company is happy to announce that they have been joined by Swedish-Finnish e-commerce, social commerce and live shopping pioneer, Krister Karjalainen.  

At Sprii, Krister assumes the role of Senior Executive Partner and will be part of the Swedish and Nordic team in Gothenburg.

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A wealth of experience in retail and modern e-commerce

Krister Karjalainen brings a wealth of experience to the company from his many key roles in retail and e-commerce, including Digital and E-commerce Director for Samsung in the Nordics, Global Marketing Director at Safilo as well as Head of Digital & Innovations for Procter & Gamble in the UK and the Nordics.

"Krister has been at the forefront of retail technology and live shopping from both a platform and customer perspective," says Sprii CEO and Co-founder Christian Vester.

“We are proud to bring Krister on board. He has been at the forefront of retail technology and live shopping from both a platform and customer perspective. That is a rare combination, and together with his experience working inside and outside of Europe, we are confident, he will help take Sprii to the next level”, says Sprii CEO and Co-founder, Christian Vester.

Live shopping results that are completely unheard of

Krister Karjalainen joins Sprii from Firework, where he was the Managing Director for the Nordics. At Sprii, he assumes the role of Senior Executive Partner and will be part of the Swedish and Nordic team in Gothenburg. His focus will be on the Swedish, Finnish and greater European retail sectors, prime for live shopping ‘ala Sprii’.

"Sprii delivers totally unheard-of sales results," says Krister.

“We know most Nordic e-commerce companies are looking for tools to start growing their sales again. That is why I am excited to join Sprii. It is unique in the market, as it truly adds shopping to live streaming and social commerce – and delivers totally unheard-of sales results. You might even want to call it Live shopping 2.0. I cannot wait to bring Sprii to retailers in search of new ways to grow their business”, Krister Karjalainen adds.

Facts and figures

  • Krister Karjalainen has 15+ years of experience in digital retail and e-commerce.
  • Krister Karjalainen has worked at Samsung, Firework, Ikea, Arla, P&G and Safilo, among others.
  • Sprii has grown be a leading Scandinavian one-stop-hub for live shopping.
  • Sprii has facilitated more than 34.000 live shopping events across the world.
  • Sprii has helped move nearly 8 million products and generate almost SEK 1.5 billion in revenue, worldwide.  

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Whoa, Live shopping crushes E-commerce
Learn how they compareand discover the 12 key industry benchmarks.
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Sprii in Action

During a Live Shopping event, Sprii automatically replies to comments, creates orders for your customers, sends them a link to their basket, and handles payment and shipping.

5. Create hype & excitement during your events

The beauty of Live Shopping is that it can be used in so many ways. This is particularly valuable during Black Friday and Cyber Monday when businesses are looking to engage their viewers in as many ways as possible.

Here are 3 ways to create hype and get customers excited about your Black Friday events so you can achieve your revenue goals.

5. Create hype & excitement during your events

During Black Friday and Cyber Monday, potential customers often experience an intense pressure to participate in the shopping frenzy, driven by the fear that they will miss out on the best deals and discounts if they don't join in.

Live Shopping enables viewers to make purchases instantly while watching the stream, which can be especially effective during Black Friday and Cyber Monday when time-limited deals are available. This instant purchasing capability can drive sales during Live Shopping events.

With Live Shopping, consumers get the personal assistance of an in-store shopping experience and the convenience of being able to shop from the comfort of their own sofa or favorite coffee shop.

Viewers can get information from the retailer in real-time by asking questions directly in the Live Shopping event.

During a live show, viewers can ask questions and get answers in real-time. Even better, they can interact with each other and share their experiences with your products.

AspectTraditional E-Commerce JourneyLive Shopping Journey
Marketing ApproachHigh ad spend and several channels to attract shoppers to webshopLeveraging existing social media followers
NavigationRequires navigating through a static webshop to find products.Requires nothing more than watching a live video to discover new products.
Product PresentationProducts are presented through static images. Products are presented in a live video by engaging hosts.
Customer ExperienceFeels like a business transaction.Feels like a personal connection.
Engagement and InteractionLimited to static product descriptions, images, and occasional customer reviewsOffers real-time interaction between hosts and viewers, allowing for immediate Q&A, live demonstrations, and personalized recommendations
Customer ExperienceCustomers independently navigate the webshop and make purchase decisions without help.Customers are guided through products, receive helpful information, and can ask questions as well as see what others are writing and asking.
Conversion RatesRelies on well-designed websites and optimized marketing funnels to convert visitors into buyers.Often achieves higher conversion rates due to the sense of urgency and interactive nature of live events.
Customer Acquisition Cost (CAC)Higher CAC due to extensive marketing efforts across various channels.Typically lower CAC by leveraging social media followings and organic engagement during live events.
Return RatesHigher return rates due to customers not fully understanding the product before purchase.Lower return rates as live demonstrations provide a clearer understanding of the product, leading to more informed purchasing decisions.
Time to sellCan range from hours to weeks or even months. Often much quicker, ranging from minutes to hours.
Metric Traditional E-Commerce Live Shopping²
 Avg. Conversion Rate 2.5%³  Up to 60% (Sprii Data)
 Avg. View Time 54 seconds⁴ 20+ minutes (Sprii Data)
 Avg. Checkout Rate 45%⁵ 60% (Sprii Data)
 Avg. Return Rate 20-30%⁶ Under 10% (Sprii Data)
 Avg. Customer Acquisition Cost (CAC) +€50⁷ 0*
 Avg. Sales Cycle Hours, weeks, months Minutes